Issue: After adding a Youtube video, you get a black box with no visible playback controls. This also extends to the preview of the page.
Cause: Due to the way Vicon Lead fetches the videos, Youtube short URL's will not work reliably. (e.g. https://youtu.be/7b9ikFe6r9g)
Resolution: Use the video's full URL (in this case: https://www.youtube.com/watch?v=7b9ikFe6r9g)
To get the video's full URL, please follow these steps
- Copy the short URL
- Paste the short URL into your browser's address bar
- Press enter and let the page load
- Once the page loads, you will notice that the address at the top changed; you can now take this address and add it to Vicon Lead